Returns & Refunds

Every Canvas Is Made Just for You

Every canvas print is custom-produced to order using your uploaded photo, so no two orders are exactly alike. That is what makes each canvas personal, and it is also why our returns process looks a little different from a standard retail return.

What if my order arrives damaged or defective?

If your canvas arrives damaged in transit or has a printing defect — a color issue, warped stretcher bars, or anything else that is clearly wrong with the print itself — contact us with photos of the problem and your order number. We will look into it and make it right.

How do I report a problem?

Reach out as soon as you notice an issue so we can resolve it quickly. Include clear photos of the damage or defect along with your order number when you contact us through our FAQ or request a quote page.